Support | Kasparas

Contact

✉️ info@kasparas.eu

📞 +370 68380865

📍 J. Basanavičiaus g. 30, Vilnius, Lithuania

Refunds

If the purchased license or activation key does not work:

I replace the non-working license with a working one — free of charge
Or refund all money
Warranty is valid for 2 years from purchase
Money is refunded within 14 days via the same payment method

For refunds, write to info@kasparas.eu — include the purchase date and a description of the problem.

Delivery

All software is delivered by email:

Within an hour, during working hours after payment is received

Frequently asked questions

How quickly will I get my order? ▼

Within an hour during working hours. Working hours: Mon–Fri 9:00–21:00, Sat–Sun 10:00–19:00.

What to do if the key doesn't work? ▼

Write to info@kasparas.eu with the purchase date and a description of the problem. I'll replace the key or refund the money.

Can I get a refund if I changed my mind? ▼

Yes, within 14 days of purchase you can withdraw from the agreement. However, if the license has already been activated — a refund is only given if the license doesn't work.